Privacy Policy

1. Information we collect

Contact details: name, email, phone number, and shipping/billing address provided at checkout.

Order data: items purchased, payment status, and order history.

Technical data: IP address, device type, browser, pages visited (collected via standard analytics).

2. How we use your information

To process and fulfil orders, including coordinating shipping and customer support.

To send order updates, transactional emails and (where consented) marketing communications.

To improve our products, site experience and prevent fraud.

3. Sharing

We share information only with vetted service providers — payment gateways, logistics partners, IT and analytics providers — strictly to deliver our services. We do not sell your personal information.

4. Data retention

Order records are retained for the period required under applicable Indian tax, accounting and consumer-protection laws. Marketing preferences are kept until you unsubscribe.

5. Your rights

You may request access, correction or deletion of your personal data by emailing us. We will respond within 30 days, subject to applicable legal exceptions.

6. Cookies

We use essential cookies for cart and session functionality, and optional analytics cookies. You can control cookies through your browser settings.

7. Security

We implement reasonable technical and organisational measures (TLS encryption, access controls, secure hosting) to protect personal data.

8. Children

The site is not intended for users under 18. We do not knowingly collect data from minors.

9. Changes

We may update this policy from time to time. The 'Updated' date above indicates the latest revision.

10. Contact

For privacy queries, write to support@whitenn.com.